Performance Support Integration Protocol · Step 1 — Diagnostic
PSIP™ v1.0
Tool 1 of 7 · Step 1 — Diagnostic
Purpose: Document the actual practitioner workflow with time constraints, decision types, cognitive demands, and error patterns. This is the evidence base for all downstream support design. Observed data only — mark any step from documentation as Unverified.
Document Header
Workflow Step Map Document actual practice — not the SOP. Mark unverified steps.
Critical: Any step derived from documentation rather than observed practitioner behavior must be marked [Unverified]. PSIP™ support tools designed against unverified workflow steps will be misaligned with actual practice.